Grupo Utopia's June  

2004 Seminar Highlights


 

Grupo Utopia's second annual Customer Service Seminar

Grupo Utopia International, SA held its second annual Customer Service Excellence Seminar on June 24, 2004 at the exclusive Club Union, in San José, Costa Rica. The event was attended by managers and technical staff from:

Cisco Systems

ITS

Sonic Wall

Banco de Costa Rica

Hampton Inn

ICE

RACSA

Café Britt

La Republica Newspaper

Coopeande

Praxair

Aselcom

ULACIT (University of Latin America)

And S&S Telecommunications

The event was sponsored by:

Cisco Systems, Aselcom, Sonic Wall And S&S Telecommunications

Grupo Utopia president, David Anderson, had this to say about the event, “This was the first invitation only event we have done, so we were a little nervous about the outcome. It exceeded our expectations. We were able to provide our sponsors with an audience of high level decision makers from some of the most important technology users in Costa Rica . This event was planned and executed in a short period of time due to time constraints on the part of our sponsors. It was exciting to see it come together so well.” 

The Next Utopia Seminar is planned for the end of August or early September, depending on development time. 

Click here if you'd like more information on future seminars as they become available.

Presenting Palm Zire 21 to Adolpho Bonilla of ITS for winning raffle. .

 
Dave Anderson presents some of the finer points of Customer Service.


 
Representatives from the Bank of Costa Rica listen to a Speaker during Grupo Utopia's Customer Service Excellence Seminar.
 

Alberto Salazar of S&S Telecommunications discusses Voice over IP Technology 

 
Rogelio Douglas of Sonic Wall, discusses Network Security
 
Representatives from ITS, Bank of Costa Rica, ICE, RACSA and Grupo Utopia pose for photo after the seminar.
.  

Jorge Paniagua and Eduardo Montero of Hampton Inn during the seminar.

 

Group of Managers from ICE.


Attending the Seminar were representatives of:

ICE RACSA Cisco La Republica
ITS Café Britt

Sonic Wall

Banco de Costa Rica

Hampton Inn Coopeande Praxair S&S Telecommunictions

Aselcom

   

ULACIT (University of Latin America)

Aselcom